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Welcome to CrossCheck

Overview​

CrossCheck is a powerful browser extension designed to revolutionize how you document, report, and collaborate on software testing and bug reporting. Whether you're a QA engineer, developer, product manager, or support specialist, CrossCheck provides the tools you need to create comprehensive, professional documentation with minimal effort.

What is CrossCheck?​

CrossCheck transforms the way you capture and share software issues by combining:

  • Visual Documentation: High-quality screenshots and screen recordings
  • Technical Context: Automatic capture of console logs, network requests, actions, and device metadata
  • Audio Commentary: Add voice explanations to your recordings
  • Instant Replay: Capture unexpected bugs without interrupting your workflow
  • Team Collaboration: Share and organize checks with your team

Key Benefits​

For QA Engineers & Testers​

  • Faster bug documentation: Capture issues in seconds, not minutes
  • Comprehensive context: Include technical details developers need
  • Professional reports: Create polished documentation with annotations
  • Reduced reproduction time: Provide complete context for faster resolution

For Developers​

  • Technical insights: Access console logs, network requests, and debugging information
  • Accurate reproduction: Get exact steps and environment details
  • Visual evidence: See issues exactly as they occur
  • Streamlined workflow: Receive well-documented bug reports

For Product Managers & Designers​

  • Visual feedback: Capture UI/UX issues with precision
  • Stakeholder communication: Share professional documentation
  • Design validation: Document user interactions and feedback
  • Project tracking: Organize feedback by projects and tags

For Support Teams​

  • Customer issue documentation: Capture user problems accurately
  • Training materials: Create visual guides and tutorials
  • Team collaboration: Share issues with development teams
  • Knowledge base: Build a library of common issues and solutions

Getting Started in 3 Simple Steps​

Step 1: Install the Extension​

  1. Visit the Chrome Web Store or your browser's extension marketplace
  2. Search for CrossCheck or use the direct link provided by your team
  3. Click Add to Chrome (or your browser)
  4. Confirm the installation when prompted

Step 2: Create Your Account​

  1. Click the CrossCheck extension icon in your browser toolbar
  2. Click Signup to CrossCheck to begin
  3. Choose your signup method:
    • Google Sign-in: Quick setup with your Google account
    • Email Signup: Traditional email verification process
  4. Complete your profile with your name and work type
  5. Verify your email address (if using email signup)

Step 3: Grant Permissions​

Required Permissions​

  • Microphone Access: For audio commentary during recordings
  • Camera Access: For video explanations and face-to-face commentary
  • Screen Recording: For capturing screen activity and interactions
  • DevTools Access: For technical metadata and debugging information

How to Grant Permissions​

  • First Time Setup: When you first use CrossCheck, you'll be prompted to grant permissions
  • Browser Permission Dialogs: Click "Allow" for each permission request
  • Device Selection: Choose your preferred microphone and camera devices
  • Screen Sharing: Select the content you want to share when recording

Managing Permissions Later​

  • Chrome: Go to chrome://settings/content and search for CrossCheck
  • Firefox: Go to about:preferences#privacy and click Permissions
  • Edge: Go to edge://settings/content and search for CrossCheck

Your First Check​

What is a "Check"?​

A Check in CrossCheck is a comprehensive documentation package that includes:

  • Visual evidence (screenshots or recordings)
  • Technical context (console logs, network data)
  • Audio commentary (optional)
  • Metadata (timestamp, browser, device info)
  • User notes and annotations

Creating Your First Check​

  1. Navigate to a webpage where you want to document an issue
  2. Click the CrossCheck extension icon in your browser toolbar
  3. Choose your capture method:
    • Screenshot: For static issues or UI elements
    • Screen Recording: For dynamic interactions or workflows
    • Instant Replay: For unexpected issues that just occurred
  4. Follow the prompts to capture your content
  5. Add any notes or annotations to provide context
  6. Save your check to your CrossCheck dashboard

Dashboard Overview​

After creating your first check, you'll have access to the CrossCheck dashboard:

Main Sections​

  • All Checks: View and manage all your created checks
  • Shared Checks: Access checks shared with you by team members
  • Integrations: Connect with project management tools
  • Settings: Configure your preferences and account
  • Projects: Organize checks by project or team

Key Features​

  • Grid View: Visual overview of all your checks
  • Search & Filter: Find specific checks quickly
  • Tags & Projects: Organize checks for easy management
  • Sharing: Collaborate with team members
  • Export: Download checks for external use

Next Steps​

Now that you're familiar with CrossCheck basics, explore these features:

  • Screenshot Capture: Learn about different capture modes and time delays
  • Screen Recording: Master video documentation with audio commentary
  • Instant Replay: Set up background recording for unexpected issues
  • Settings Configuration: Customize CrossCheck for your workflow
  • Team Collaboration: Share checks and work with your team

Need Help?​

  • Help Center: Browse our comprehensive documentation
  • Community Forum: Connect with other CrossCheck users
  • Support Team: Contact us for personalized assistance

Welcome to CrossCheck! 🎉
We're excited to help you create better documentation and streamline your testing workflow.